Privacy & Cookie Policy
This privacy policy sets out how Hundven-Clements Ltd trading as Hundven-Clements Photography uses and protects any information that you give to Hundven-Clements Photography when you use this website. Hundven-Clements Photography is committed to ensuring that your privacy is protected. Should we ask you to provide certain information from which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement and with the requirements laid down by law in the Data Protection Act (DPA) 1998, The Privacy and Electronic Communications (EC Directive) Regulations (PECR) 2003 and the new General Data Protection Regulation (GDPR) 2018. Hundven-Clements Photography may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 10th February 2021.
What we collect
We may collect the following information: Your name Contact information including your email address, postal address and telephone number Demographic information such as postcode, preferences and interests Other information relevant to customer surveys and/or offers provided by us
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record-keeping and to administer any account that you might have with us. We may use the information to improve our products and services to you. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided and given us consent to use. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or post but only in accordance with your expressed consent for such contact. We may also use the information to customise the website according to your interests.
The legal basis for processing your data
We collect this data from you on at least one of the following legal bases: That you have provided your explicit consent for us to do so. That we need to in order to fulfil our contractual obligations to you (which includes the provision of quotations or estimates as a result of a request from you). That we have a legitimate interest in doing so for our own commercial marketing activities where our use of your data is proportionate, has a minimal impact on your privacy and is an activity that you might reasonably expect us to be engaged in.
How long do we keep your personal information for?
We will only retain your personal information for the minimum time that is necessary. For some purposes such as our business accounting obligations, this length of time will be determined by legislation.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on our website(s), indicate that you opt-out of marketing and do not wish the information to be used by us for direct marketing purposes. Right to withdraw consent, data retention and the right to be forgotten - If you have previously agreed to us using your personal information for direct-marketing purposes, you may change your mind at any time by emailing us at d@hundven-clements.com We will comply with your request within one month of receiving it. Please note, there may be certain circumstances such as a legal obligation we may have, that mean the right to be forgotten cannot be implemented but we will inform you of this should you contact us on this basis.
Right of data portability – You have the right to request a copy of the data that we hold about you in order that you can reuse it for your own purposes across different services. This right is only applicable if you have given us explicit consent to process your data or if we have used it for the performance of any contract(s) we may have (had) with you. If you wish to do this, please email us on d@hundven-clements.com We will provide the information in a commonly used and machine-readable format free of charge.
Right of access to your data - You may request details of personal information which we hold about you. If you would like a copy of the information held on you please email us on d@hundven-clements.com
Right to rectification of inaccurate data - If you believe that any information we are holding on you is incorrect or incomplete, please email us on d@hundven-clements.com as soon as possible. We will promptly rectify any information found to be incorrect.
Right to object to processing of your data – You have a right to object to us using your data for marketing under the basis of ‘legitimate interests’ and if you wish to do so, please email us on d@hundven-clements.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting but only if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998 and the GDPR 2018. This is free but in the case of manifestly unfounded or excessive/repetive requests we reserve the right to charge a small administration fee of £10 If you would like a copy of the information held on you please email us on d@hundven-clements.com
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. All your information is stored either electronically on our secure servers. Any password(s) which you might use to access the website or other platforms that are operated by Hundven-Clements Photography using third-party providers are your own responsibility and you undertake not to share them with anyone else, save as to making provisions in your will. If you believe your password(s) has/have been compromised, you must inform us straightaway and change it.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should look at the privacy policy statement applicable to the website(s) in question.
Cookie Policy for Hundven-Clements Photography
What are cookies?
Like most websites, this site uses cookies, which are tiny text files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the site's functionality. For more general information on cookies, please visit; Information Commissioner's Office (ICO), aboutcookies.org, allaboutcookies.org
How we use cookies
We use cookies to enhance your experience of using this website. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide access to a service that you use.
Disabling cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser's 'Help' section on how to do this). Be aware that disabling cookies will affect the functionality of this site and many other websites that you visit.
The cookies we set
We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user-base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.
When you submit data to through a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence. In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by those preferences.
Third-party cookies
In some special cases we also use cookies provided by trusted third-parties. The following section details which third-party cookies you might encounter through this site. This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, please visit their page here. We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following RSS feeds and social media sites including; Facebook, Instagram, LinkedIn, Twitter, Vimeo, YouTube, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
More information
If there is still something that you aren't sure about or are unsure whether you need it or not, it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through one of our preferred contact methods. Email: d@hundven-clements.com